P4D envisions adept civil society organisations that advance public interests in government policy making and hold the government accountable for their actions.
P4D is working with government officials to improve their responsiveness and accountability when serving citizens.
P4D aims to promote effective engagement between the government and civil society organisations.
The Right to Information (RTI) Act (2009) empowers citizens to obtain information about public services.
The National Integrity Strategy (NIS) (2012) is a good governance strategy written by the government to prevent corruption and improve institutional integrity.
Grievance Redress System (2008) is an administrative tool to help systematically resolve citizen complaints, grievances, disputes, or conflicts in government offices.
A Citizen’s Charter is a public document outlining the standards for various public services. It informs citizens of official procedures and reinforces government accountability.
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